Customer Support
We are here for you β around the clock, all year round
Contact Channels
System Status
All systems operating normally
Nextcloud / Workspace
Operational
Helpdesk / Ticketing
Operational
Rocket.Chat / Communicator
Operational
Email & VoIP
Operational
API
Operational
Infrastructure
Operational
Our SLA Levels
| Plan | Response time | Resolution time | Uptime | Support |
|---|---|---|---|---|
| Standard | 8h | 2 days | 99.5% | Office hours |
| Professional | 4h | 1 day | 99.9% | Extended |
| Enterprise | 1h | 4h | 99.99% | 24/7 |
Create Support Ticket
Describe your issue and we will contact you as soon as possible.